Privacy policy

At Ramp Online Bookstore, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store, which is powered by Shopify.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment details.

  • Order Information: Products purchased, order date, shipping status.

  • Device Information: Browser type, IP address, time zone, and cookies to help us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, shipping updates, or promotions

  • Provide customer support

  • Improve our website and shopping experience

  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Sharing Your Information

We only share your information with third parties who help us run our store (such as Shopify, our payment processor, and shipping providers). These services are committed to keeping your data secure and confidential.

4. Data Retention

We retain your order information for our records unless you request us to delete it. This helps with returns, warranties, and customer service.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of any email

To request access or changes, contact us at store@theramp.org.

6. Security

We take your privacy seriously and use secure technology and trusted partners to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact us:

Email: store@theramp.org

Phone: (205) 921-0909

Mailing Address: PO Box 1508 Hamilton, AL 35570

 

Last updated: August 7, 2025